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Connector Availability
Availability issues detected on Caisse d'épargne, Crédit coopératif and Banque BCP
Major incident
Bank Product
Tier A Connectors
Caisse d'Épargne Particuliers
Caisse d'Épargne Professionnels
Tier B Connectors
Crédit Coopératif
2024-11-21 13:19 CET
· 3 days, 20 hours, 16 minutes
Updates
Resolved
November 25, 2024 · 09:34 CET
The bank has put a fix into production, the service is now operational.
Update
November 22, 2024 · 09:31 CET
The bank teams are working on a fix, we will keep you informed of the progress when we have an update from the bank.
Issue
November 21, 2024 · 13:19 CET
The bank’s API is unavailable on webauth redirect
Affected feature: Creation of a connection / Reconnect connections
Affected users: ~100%
Start time: 2024-11-21 13:00 CEST
Action: Ticket opened on the bank side
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