Availability issues detected on Degiro

The issues previously encountered on the connector Degiro are now fully resolved.

We would like to thank you for your patience. Please accept our apologies for the inconvenience caused.

Dear customer,

We put into production this morning an evolution on strong authentication.
We are monitoring the return to normal of the connector.

We would like to thank you for your patience. Please accept our apologies for the inconvenience caused.

We are finalizing the new strong authentication of the connector

We thank you for your patience, our teams are doing everything possible to restore the service.

Dear customer, we are currently noticing availability issues on the connector Degiro.

We are seeing a change on two-factor authentication, our developers are auditing the issue.

Affected feature: Creation of a connection / Updating connections
Affected users: ~100%
Start time: 2024-11-26 11:00 CEST
Action: Audit of our developers

Please accept our apologies for the inconvenience caused.