Crédit Mutuel / CIC - Major Outage

Major incident Wealth Product Tier A Connectors CIC Crédit Mutuel
2026-01-08 14:16 CET · 2 weeks, 3 days, 18 hours, 55 minutes

Updates

Resolved

The issue has been resolved. We apologize for any inconvenience this may have caused and appreciate your patience throughout this process.

January 26, 2026 · 09:12 CET
Issue

We are facing a major issue regarding manual synchronization for Wealth accounts with CM/CIC. When users manually update their connection, the accounts are deleted from the connection.

We are investigating the issue and will let you know as soon as possible.

Sorry for the inconvenience and thank you for your patience.

January 8, 2026 · 14:16 CET

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