assurancevie.com (Lucya) - Rebuild needed
Major incident
Wealth & Loans
Tier B Connectors
Assurancevie.com
2026-09-30 09:54 CEST
· 1 week, 1 day, 1 hour, 6 minutes
Updates
Resolved
October 8, 2026 · 10:58 CEST
This rework is now done and all services are operating normally. We apologize for the inconvenience and thank you for your patience.
Investigating
September 30, 2026 · 14:33 CEST
Assurancevie.com has become Lucya. The login system has changed, and the team needs to completely rework the connector.
Thank you for your patience.
Issue
September 30, 2026 · 09:54 CEST
We are currently investigating an issue impacting new connection setups, reconnecting existing connections, and synchronization for existing connections. Currently, our team is investigating and working on a fix. We will share an update as soon as more information is available. Thank you for your patience.
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