We are actively investigating an issue with adding new connections and synchronizing existing ones. Our team is working to identify the root cause, and we will provide updates as soon as more information is available. Thank you for your patience.

Nalo has recently overhauled its authentication system, which has resulted in a temporary compatibility issue with Powens.

We are in direct contact with their technical team, who confirmed that implementing OAuth authentication is now on their development roadmap. While they haven’t provided a specific timeline yet, this transition will ultimately ensure a more secure and stable connection.

We are monitoring the situation closely and will update you as soon as more information becomes...

A new version has been deployed, including Document and LCR updates, along with several bug fixes.We are closely monitoring the situation.

Generali is currently deploying multiple security updates that prevent us from retrieving data. We are in contact with them, and they will provide us an API to improve the connection once the updates are complete.

Please be patient while development is finalized on both sides.

Thank you for your understanding.

Paused – Our technical teams have explored several leads, but a definitive solution has not yet been found. We are temporarily pausing active troubleshooting to regroup and will resume our investigations as soon as additional bandwidth is available. We appreciate your patience as we work to resolve this complex issue.

The daily synchronization has been disabled to avoid untimely SMS being sent to users asking for OTP/SCA validation while we work on a fix.

Agipi has implemented additional 2FA security. We are currently looking for accounts to help us develop and test this new feature. Thank you for your patience.